We ship worldwide. This page explains how delivery works, what it costs and how to follow your order once it is on its way.
Processing time
Most orders are packed and handed to our delivery partners within 1-2 business days. Orders placed on weekends or public holidays are processed on the next business day.
Delivery options
The options available for your address, with their prices and estimated delivery times, are shown at checkout before you place your order. Our standard options are:
Free Shipping - free on orders of $50 or more, delivered in 8-15 business days.
Standard Shipping - $4.99, delivered in 5-10 business days.
Express Shipping - $12.99, priority handling with delivery in 2-4 business days.
Delivery times are estimates and start once your order ships. They can be longer for remote areas, during peak seasons or when a parcel is held at customs.
Free shipping
Orders with a subtotal of $50 or more qualify for free shipping. The subtotal is the value of your items before any promo code is applied; shipping and taxes do not count towards it.
Prices and currencies
Shipping costs are set in US dollars (USD). If you browse in another currency, costs are converted for your convenience, and the final amount is confirmed at checkout.
Following your order
You can follow every order from My Orders in your account. Each order moves through these steps:
Pending - we have received your order.
Confirmed - your order has been checked and accepted.
Processing - your items are being prepared and packed.
Shipped - your parcel is with our delivery partner.
Delivered - your parcel has arrived.
We also email you a confirmation as soon as your order is placed, so keep an eye on your inbox and spam folder.
Customs, duties and taxes
International orders may be subject to import duties, taxes or customs fees set by the destination country. These charges are not included in our prices or shipping costs and are payable by the recipient. Customs checks can also add time to delivery.
Delivery address
Please check your delivery address and phone number carefully at checkout. If you spot a mistake, email support@wakabuy.com as soon as possible with your order number. We can update the address until your order ships, but not once it is with our delivery partner.
Missing or damaged parcels
If your order is marked as delivered but has not arrived, or arrives damaged, email support@wakabuy.com with your order number within 7 days of the delivery date and we will put it right. See our Return & Refund Policy for details.